Client Privacy Policy Agreement

Commitment to Safety, Privacy, and Professionalism

1Purpose

This policy exists to protect the privacy, safety, and wellbeing of our swim instructors, maintain a respectful learning environment, and set clear boundaries around communication and behaviour. For the purpose of this agreement, the following terms are defined:

  • Orange Coast Swim Organization, LLC (referred to as “OC Swim Org”)
  • Clients: Any parent or guardian seeking services
  • Instructors: Any employee of OC Swim Org providing services

2Instructor Privacy & Conduct

Clients agree to:

  • Treat all Instructors respectfully
  • Follow safety instructions
  • Communicate concerns calmly

Clients must not:

  • Harass, threaten or abuse instructors
  • Make inappropriate comments
  • Interfere with lesson delivery

3Physical Contact During Lessons

Clients acknowledge and consent that swim instruction requires appropriate physical guidance. All contact is:

  • Professional & technique-focused
  • Necessary for safety
  • Conducted with child wellbeing as priority

4Photography & Media

Clients are strictly prohibited from:

!Recording instructors without consent
!Recording lessons for public sharing
!Posting images of instructors online (Social Media, Apps, Reviews)

5Communication Boundaries

Clients agree not to seek personal information or contact instructors privately outside business-approved channels.

6Professional Integrity

Lesson content remains OC Swim Org property. Clients must not attempt to remove instructors from their employment or replicate training techniques.

7. Breach of Policy

Failure to comply with these terms may lead to:

Removal from lessons
Service termination
No refund policy
Legal prosecution